Policy on Replacement
- To have your item replaced, you have to contact to Jstbuy.com at Customer Car Number given on website or via Mail.
- We have a 3-day Replacement policy. If the product Replace Requested within 5 days, the product is eligible for being returned or exchanged, beyond that, the product will not be Replace.
- Replace/Exchange will be done after receiving the request from you and only after the Replacement Team sure about the Problem is Genuine for Replacement. Replacement is done only in following conditions like:
Product is Different
Size/Color is Different from which Ordered
Product not in Working Conditions
Product in Damage Condition
Product having any Software/Hardware Malfunctioning
- The prerequisite condition for a product being eligible for replace is that it should still be in its original packing, and it should be completely unused and undamaged. Moreover it should be complete, No Parts should miss.
- Jstbuy.com have the right to not Replace the Product if Package Cost is very less, in case Amount can be Refunded.
- There are a few exceptions to the 3-day Replacement policy, however. Products such as, most edible items or flowers and such that are not usable beyond a certain measure of time cannot be Replace. Products that are used for sanitation and or personal care are also not returnable or refundable.
- You are required to have the product at your own discretion, and thus, you will have to pay for the shipping of the product. You will not be compensated for the charge of shipping, and the charge will be deducted from the amount of return you will receive.