Jstbuy.com is a wonderful online Portal that understand when you make an order, you want your goodies as soon as possible and we will always ready to do our best to make this deal! Most of the products we are selling will be shipped quickly and be at your door fast. However, some items might attract shipping charges. The shipping charges are not fixed and depend on various factors like nature / category of your product, which location or states dispatched from, gross weight of the product, etc.
Delivery shipping charges will be as per actuals and the same will be displayed during the time of purchase at www.jstbuy.com. If you are placing your order through our call centre, the order taker will mention all the shipping charges. If it’s via web or mobile, the shipping charge would show on online shopping cart or payment page.
We are bounded to commit for delivering your order accurately, in good condition, and always be on time promised by our customer care executive or on website or mobile.
Some more shipping related points are below:-
Every order would be shipped only to a single destination address specified by buyer at the time of payment for that order. If you are wishing to ship products to different addresses, you shall need to place multiple orders and make us confirm for that happen.
We will make our best efforts to ensure that each item in your order is shipped out by the seller within 2-3 working days of the order date. However in some cases, it may take longer, up to 5 or more working days, to ship the order as the product may have to be procured by the seller where there is a heavy demand and more .
Order is processed on all weekdays or working days including Saturdays except for Sundays and major holidays.
*ALL ORDERS RECEIVED ON SATURDAY AND SUNDAY WILL BEGIN PROCESSING THE FOLLOWING MONDAY.
To ensure that your order reaches you in the fastest time and in good condition, sellers will only make shipments through reputed courier agencies.
While the sellers strive to ship all products in your order together, this may not always be possible due to product characteristics, or availability.
Please note all products will be shipped with an invoice of the seller. In case, inadvertently, the same is not received, you may write an e-mail to firstname.lastname@example.org and mentioning your order reference number.
Orders may take up to 2-3 full business days to be processed, picked and packed before it is shipped. *PLEASE ALLOW 6 TO 10 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE.
Please note that orders placed by you during a sale may take a little more time to process in our warehouse due to high volume. We will try to do our best to get your goodies to you as soon as possible.
A shipping confirmation with your tracking id will be sent to you after the product has been dispatched from here. You can use that tracking id to track your order by going on agencies site . This will tell you the approximate delivery time and status of your order that you have placed.
The payment options that are available are cash on delivery and online payment service. Please see that We don’t accept COD services for all pin codes. So for them we have made an option of online payment services. To check whether your pin code is valid or invalid, while placing order on our website (after adding your product to cart) below there is an option ‘Check Cash On Delivery Availability’ where you can enter your pin code and confirm whether it is valid or not.
If an item arrives visibly damaged, please email us on email@example.com . You can also email to firstname.lastname@example.org with your order id and images of the product. Replacement or refund will be done immediately after acknowgement.
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and immediately log onto and write an e-mail to email@example.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery in exchange of damaged one is made to you at the earliest.